Boiler Problems

Do you have hot water or heating problems.

Troubleshooting checklist

There could be a number of reasons why your central heating or hot water isn’t working. You can fix several problems yourself, avoiding a callout – possibly saving you money. Try these tips first:

Check the gas, electrical and water supplies to the appliance are turned on. It’s surprising how easily they can get accidentally switched off.

The fuse needs to be a 3 amp.
Check the thermostat is turned up and the clock timer is on.
Some boilers have a pressure gauge showing system water pressure, this usually needs to be at around 1 bar, read more about system pressure.
Got a system with a permanent pilot light? Check that it hasn’t gone out – this is a very common problem with older appliances.

Try putting your heating on maximum for a short while to see if you can get it back into action.
Have the clocks gone forward or back? Your clock programmer might just need adjusting to the right time.
Has there been a power cut recently? Your heating clock programmer may have returned to its factory settings when the power came back on.

Test the central heating by setting it to come on in 15 minutes time – if that works, simply re-enter your preferred settings.
Do you have a customer-operated reset switch (not one that needs you to remove any casing)? These are usually found on the front of modern boilers: check your user manual to see if it needs re-setting.
Try turning the electrical supply to the boiler off and on – the switch is usually near the boiler or in the airing cupboard. This might reset your boiler and resolve the problem.
Could you have frozen pipes? In periods of long, cold weather, the condensate pipe of your boiler can freeze.
Are other gas appliances affected? If so the problem is bigger and you need to
book an engineer.

For open vented system boilers
(You have this type of boiler if it has a small black tank. You’ll usually find these in the loft.)

Has the ball valve float in the feed and expansion cistern got stuck?
(this is usually a small plastic or steel tank situated in the loft)

If so, when your water system falls to a certain point, system water can’t circulate. If you can safely and easily get into and move around your loft, check to see if the ball valve is stuck (usually indicated by no or low water in the cistern). Gently move the ball float valve arm to free it – do not use force. This may solve the problem.

For sealed system boilers or combination boilers
(You have this type of boiler if it doesn’t have a cistern that looks like a smaller version of your cold water cistern.)

Has the system pressure dropped? This is sometimes caused by water leaks, and can stop the boiler from working properly:
Check the pressure gauge – this should be set at 1 bar. A red indicator needle sometimes shows the position set when the boiler was installed.

Look in your user manual to see if you can re-pressurise the boiler yourself – you can also find instructions on the rear of the control panel. But if your boiler panel needs tools to remove it, do NOT touch it: Call us.

Boiler repair callouts will cost you £35.00 but I operate a no fix no fee policy, so if I can fix it in the first visit it is only £35.00 plus parts.

Other wise if it requires parts that require ordering then I will provide you with a firm quotation before you approve the cost of the repair.

Call 01803 201821



Prices as of 15 August 2016

  • Combination Boiler Service………includes system check                             £55.00
  • Convential Boiler Service………includes system check                                  £55.00
  • Back Boiler & Fire Service……..Includes system check                                 £80.00
  • Boiler Repair Callout                                                                                            £35.00
  • Gas Safety Certificate                                                                                            £35.00
  • Electrical Visual Report                                                                                        £25.00
  • Quotation for kitchen, bathroom or heating system                                      No Charge

Bathroom Feedback

I recently refurbished a bathroom for Sandra & Graham from Exeter, while they took a holiday for two weeks.

It was an average size bathroom for a property with only one bathroom 1.8 metres by 2.3 metres.

Below is a picture of the room before work was started.




Below is a few pictures of the finished result, the walls around the shower cubicle and the basin were fitted with 2400 x 1000 10mm thick green marble plastivan panels to give an easy area inside the shower for cleaning and also to help prevent the usual build up black mould that grout attracts.

The remaining two walls were tiled with a white tile and border created with mosaic tiles with a duel chrome border.

The floor was also tiled with a green/grey natural slate before the furniture was fitted.

The ceiling was repainted with two coats and the window surround had new panels all round.





The nice surprise for me was when I received this Thank You card from Sandra & Graham today.



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Bathrooms Fitted

We can install all types of bathroom suites including specialised designs for the elderly or disabled.

Convert your bath to a shower quickly and have wall boards fitted instead of tiles.

Available in different colours and materials.

We can also provide a tiling service from top to bottom including all types of floor tiles.

All work is guaranteed.

Quotes are free and without obligation


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Kitchens Fitted

Purchase your own kitchen units and give us a call to quote you on the fitting.

Includes plumbing, gas work and electrical so you do not need to organise different trades.

All works guaranteed.

Quotations are free with no obligations.

Landlords Services


  • Landlords Services.

    • Landlords Gas Safety Certificate  for rented properties £35.00
    • Boiler service and Gas Safety Certificate £75.00
    • Combination boiler service £55.00
    • Legionella risk assessment  £35.00
    • Gas Safety Certificate & Legionella risk assessment £50.00
    • PAT testing of portable appliances in Properties £2.50 each appliance when having a gas safety certificate or legionella risk assessment.


Hello World 2018


Thanks for dropping by.

I hope you have a wonderful New Year 2018 for you and your family.

Hopefully you will find my website informative and maybe you would like to contact me to organise a quotation for future works at your property.

If you cannot find the information here or you just need some further advice, why not contact me.